Welcome to AIG Assist - TEXT ONLY

AIG UK provides great cover for Group Personal Accident and Business Travel. Our cover is enhanced by the Country Guides provided by International SOS - giving valuable advice and guidance to your employees.



About AIG UK Limited

AIG UK is based in London, with offices throughout the country. We have more than half the top 1,000 UK companies amongst our clients as well as providing personal insurance direct or through household brand names to over 4 million individuals.

AIG UK Limited is a member of American International Group, Inc (AIG), one of the world's leading international insurance organisations.



How do I make a Claim?

A claim form is available by downloading one of the attached PDF documents. You simply fill in the claim form and return it to the address provided on the PDF.

| Loss of and Damage to Property claim form | Cancellation/Curtailment claim form |

| Travel Delay claim form | Medical Expenses claim form |



Brokers

AIG UK's Group Personal Accident and Travel is available to companies or organisations with 2 or more employees / members.
The Key benefits are:

• a simple flexible approach offering different levels of cover for different employees
• cash benefits if someone insured is injured by an accident covered by the policy
• a choice of 24 hour cover or cover for occupational duties with an option to include commuting
• war cover included
• Nuclear biological and terrorism cover
• internet based rating facility available
• Scheduled and non-scheduled air travel covered

| Print our brochure |

Clients

A client’s most valuable people may be the most vulnerable. The engineer trapped in an oil well blowout … the consultant held hostage … the defence contractor caught up in civil unrest … an employee simply the victim of a traffic accident … no workers are immune from disaster.

All of which is more reason to have the cover offered by our Lifeline Plus Business Personal Accident and Travel cover. Even ‘hot-spot territories’ can be pre-underwritten.

Travel Benefits

• Medical and emergency travel expenses
• Rescue expenses
• Travel assistance
• Legal expenses
• Personal liability
• Personal property
• Money
• Trips cancelled, cut short or altered
• Hi-jack, kidnap or hostage cover

Cover

Cover is available as:

• Personal Accident & Business Travel or
• Personal Accident or
• Business Travel

Personal Accident
Covers accidental bodily injury resulting in the death or permanent disablement or temporary disablement of an employee.

Business Travel - Providing cover for:

• Business travel outside the UK or outside the insured person's permanent country of residence
• Business travel inside the UK which includes air travel or an overnight stay
• Any travel, including holiday travel, outside the UK or country of residence for directors/principals and their accompanying spouses and children and a nanny

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CONTACT US

For Brokers: Please contact your nearest AIG UK office at the address below:

London Office
The AIG Building, 58 Fenchurch Street,
London EC3M 4AB
Telephone: 020 7954 7000 Fax: 020 7954 7001

Glasgow Office
Sutherland House, 149 St Vincent Street,
Glasgow G2 5NW
Telephone: 0141 303 4400 Fax: 0141 303 4440

Belfast Office
Enterprise House, 55/59 Adelaide Street,
Belfast BT2 8FE
Telephone: 02890 726002 Fax: 02890 726085

Manchester Office
Ship Canal House, King Street,
Manchester M2 4WU
Telephone: 0161 832 8521 Fax: 0161 832 0149

Leeds Office
Yorkshire House, Greek Street,
Leeds LS1 5SX
Telephone: 0113 242 1177 Fax: 0113 242 1746

Birmingham Office
Embassy House, 60 Church Street,
Birmingham B3 2DJ
Telephone: 0121 236 9471 Fax: 0121 233 3597

Bristol Office
Broad Quay House, Prince Street,
Bristol BS1 4DJ
Telephone: 0117 929 2616 Fax: 0117 921 5379

Croydon Office
The AIG Building, 2-8 Altyre Road, Croydon,
Surrey CR9 2LG
Telephone: 020 8681 2556 Fax: 020 8680 7212

Watford Office
Suite 5, Sherbourne House, Croxley Centre,
Hatters Lane, Watford WD18 8WY
Telephone: 01923 229787 Fax: 01923 251956

Reading Office
Soane Point, 6-8 Market Place,
Reading, RG1 2EF
Telephone: 0118 964 2600 Fax: 0118 964 2680


For Individuals:

Please call +44 (0)20 8762 8326.

For all other queries regarding the policy you should contact the person or department in your company/organisation responsible for arranging the cover.

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PRIVACY POLICY

Your Privacy On aigassist.co.uk Website
The privacy of our customers and visitors is of great importance to American International Group, Inc. and its subsidiaries and affiliates (collectively "AIG"). Please read this privacy policy to understand why we gather personal information and how it is used.

Why Do We Gather Information?
It is our goal to provide you with a unique and personalized Internet experience, and ensure that you receive information from us that is specific to your needs and interests. When you provide us with personal information, you can participate in and benefit from the use of the aigassist.co.uk web site.

What Information Is Gathered?
During registration, you may be required to give certain contact information such as your name,
e-mail address, unique identifiers, personal interests, demographic information (such as address, postal code, age or income level).

For what purpose is the information used?
Contact information may be used to contact a user when necessary. Unique identifiers may be collected to verify a user's identity and for use as account numbers in or record system.

We monitor and analyze traffic and use of the aigassist.co.uk site in order to determine which features and services are popular or useful for visitors, so that we can improve our services. We also may prepare aggregated user statistics or information summaries to describe our services and their popularity to our partners and prospective advertisers and for other lawful purposes.

Some information collected may be shared with some of aigassist.co.uk partners that assist us in carrying out our contractual obligations to you. Any partners with whom we share any information are committed to maintaining the privacy of your information as outlined in this Privacy Policy.

Demographic information may be collected to tailor your experience at our site, showing you content that we think you might be interested in, and displaying the content according to your preferences.

Any financial information that may be collected will only be used to effect the purposes of the aiguk.co.uk website and its policy and to bill you for products and services that you have purchased through the aiguk.co.uk site.

We may use a browser feature called "cookies" to store some personal information. We use cookies to deliver content specific to your interests, to save your password so you don't have to re-enter it each time you visit our site. Cookies, by themselves, cannot be used to disclose your individual identity. This personal information identifies your browser, but not you, to our servers when you visit our site. If you opt not to accept cookies you may not be able to use some of the features on the aiguk.co.uk site.

As our data processors are located in the United States we will transfer your data outside the EEA. If you do not wish your data to be transferred outside the EEA you will be unable to complete transactions on this website.

Marketing
We use customer contact information from the registration process to send you information about our company and promotional information.

We may also use information you have given us to present Web page advertisements that we hope will be of particular interest to you.

If you wish to receive this information there is an opt in box which you may tick during the registration process in which case information will be sent to you. If, at any time in the future,
you no longer wish to receive this information please send an email to marketing.uk@aig.com
or use the unsubscribe facility on the registration page.

Storage
We will keep your personal information secure and for no longer than necessary for the purposes identified above or as required by law.

Correcting or Up-dating Your Personal Information
At your request, we will provide you with reasonable access to your information that is in our records, and use reasonable efforts to allow you to update/correct personal information which
you state is incorrect, to the extent the updating/correction is permitted by law. Please be advised that it may be impossible to completely delete your information without some residual information because of backups. To exercise these options, please send an email to marketing.uk@aig.com.

Final Comments On Our Privacy Policy
aigassist.co.uk is expressly committed to maintaining your privacy. Please note that the aigassist.co.uk site is on the Internet, but it is not the Internet itself. Our site also contains links to other sites on the Internet. We cannot guarantee that any information that you may voluntarily disclose on the Internet outside our site is kept private. We also take no responsibility for private information that you disclose while on the Internet. If you have any questions regarding privacy of your information on other sites on the Internet, we suggest that you contact those sites directly.

We may change this privacy policy from time to time, and you are advised to check this page periodically for any changes.

CONDITIONS OF USE

BY USING THIS WEBSITE, YOU ACKNOWLEDGE YOUR ASSENT TO THE FOLLOWING CONDITIONS OF USE WITHOUT LIMITATION OR QUALIFICATION. PLEASE READ THESE CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE. THESE TERMS AND CONDITIONS MAY BE REVISED AT ANY TIME BY UPDATING THIS POSTING. YOU ARE BOUND BY ANY SUCH REVISIONS AND SHOULD THEREFORE PERIODICALLY VISIT THIS PAGE TO REVIEW THE THEN CURRENT TERMS AND CONDITIONS TO WHICH YOU ARE BOUND.

DISCLAIMER

TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, THE MATERIALS ON THIS WEBSITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESSED OR IMPLIED AND AMERICAN INTERNATIONAL GROUP, INC. AND ITS SUBSIDIARIES AND AFFILIATES (COLLECTIVELY, "AIG") DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. AIG DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE MATERIALS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. AIG DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS ON THIS WEBSITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU (AND NOT AIG) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION. THE INFORMATION AND DESCRIPTIONS CONTAINED HEREIN ARE NOT NECESSARILY INTENDED TO BE COMPLETE DESCRIPTIONS OF ALL TERMS, EXCLUSIONS AND CONDITIONS APPLICABLE TO THE PRODUCTS AND SERVICES, BUT ARE PROVIDED SOLELY FOR GENERAL INFORMATIONAL PURPOSES; PLEASE REFER TO THE ACTUAL POLICY OR THE RELEVANT PRODUCT OR SERVICES AGREEMENT.

THIS WEBSITE MAY BE LINKED TO OTHER WEBSITES WHICH ARE NOT MAINTAINED BY AIG. AIG IS NOT RESPONSIBLE FOR THE CONTENT OF THOSE WEBSITES. THE INCLUSION OF ANY LINK TO SUCH WEBSITES DOES NOT IMPLY APPROVAL OF OR ENDORSEMENT BY AIG OF THE WEBSITES OR THE CONTENT THEREOF.

LIMITATION OF LIABILITY

While AIG uses reasonable efforts to include accurate and up-to-date information on this website, errors or omissions sometimes occur. To the fullest extent permissible under applicable law, AIG makes no warranties or representations as to the accuracy of the content of this website and under no circumstances, including, but not limited to, negligence, shall AIG or any party involved in creating, producing, or delivering the website be liable to you for any direct, incidental, consequential, indirect, or punitive damages that result from the use of, or the inability to use, the materials on this website, even if AIG or an AIG authorized representative has been advised of the possibility of such damages. In no event shall AIG's total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing this website.

AIG also assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property as a result of your access to, use of, or browsing in the website or your downloading of any materials, data, text, images, video, or audio from this website.

RESTRICTIONS ON USE OF MATERIALS

This website is owned and operated by AIG. Except as otherwise expressly permitted by AIG, no materials from this website or any website owned, operated, licensed or controlled by AIG may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. You may download material displayed on this website for your use only, provided that you also retain all copyright and other proprietary notices contained on the materials. You may not distribute, modify, transmit, reuse, repost, or use the content of this website for public or commercial purposes, including the text, images, audio, and video without AIG's written permission. AIG neither warrants nor represents that your use of materials displayed on this website will not infringe rights of third parties.

JURISDICTIONAL ISSUES

Unless otherwise expressly set forth herein, AIG makes no representation that materials on this website are appropriate or available for use in any location. Those who choose to access this website do so on their own initiative and are responsible for compliance with local laws.

Except as expressly set forth herein the information contained on this website is not an offer to sell or a solicitation to buy any security, insurance product or other product or service by AIG. No security, insurance product or other product or service is offered or will be sold by AIG or, if sold by AIG, will be effective in any jurisdiction in which such offer or solicitation, purchase or sale would be unlawful under the securities, insurance or other laws of such jurisdiction. Some products and services may not be available in all jurisdictions.

OWNERSHIP OF INFORMATION

Any information, other than personal data or information, you transmit to AIG via this website, by electronic mail or otherwise, including data, questions, comments, or suggestions will be treated as non-confidential and non-proprietary and will become the property of AIG. Such information, other than personal data or information, may be used for any purpose, including, but not limited to, reproduction, solicitations, disclosure, transmission, publication, broadcast, and posting. AIG is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to AIG via this website or by any other means for any purpose whatsoever, including, but not limited to, developing and marketing products using such information.

TRADEMARKS AND COPYRIGHTS

All trademarks, services marks, trade names, logos, and icons are proprietary to AIG. Nothing contained on the website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark displayed on this website without the written permission of AIG. Your use of the trademarks displayed on this website, or any other content on this website, except as provided herein, is strictly prohibited.

Images displayed on this website are either the property of, or used with permission by, AIG. The use of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted by AIG. Any unauthorized use of images may violate copyright laws, trademark laws,
the laws of privacy and publicity, and communications regulations and statutes.

SOFTWARE LICENSES

You acknowledge that any software which may be available or provided to you on this website may contain technology that is subject to strict controls pursuant to export control laws and regulations of the United States of America and other countries and jurisdictions. You hereby agree that you will not transfer or export such software in violation of such applicable export laws and regulations. AIG does not authorize the downloading or exportation of any software or technical data from this website to any jurisdiction prohibited by such export controls laws and regulations.



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